Privacy policy

The Rapid Group Website Privacy and Cookie Policy

Last Updated: February 19, 2025

Rapid Pump & Meter Service Company LLC and each of its affiliates (collectively, “we”, “us”, “our” or “The Rapid Group”) respects your concerns about privacy and value the relationship we have with you. We want you to be familiar with how we collect, use, and disclose information about you. This Website Privacy and Cookie Policy (the “Policy”) describes our practices in connection with the website www.therapidgroupusa.com (the “Website”), including our use of cookies when visiting our Website.

Overview

What personal information do we collect? We collect Identifiers, which includes
business contact information from representatives of our business customers. We also
collect Professional and Educational Information from applicants for open positions.
Lastly, we collect Internet or Other Electronic Network Activity Information from all
visitors to our websites. We do not collect information deemed sensitive under California privacy law.
How do you use my information? We use your personal information for a variety of purposes, including providing our website and services, securing data we hold, communicating with you, and complying with legal obligations. A more detailed list is provided below.
Do you sell or share my information? We do not sell your information for monetary
consideration. We share your information with third parties to provide you advertisements based on your activity across different websites (a practice commonly known as “targeted advertising”).
How long do you keep my information? We store the information you provide us for as long as a legitimate business purpose exists.

Information We Collect

When you visit our Website, we collect the following information:

Information that directly identifies you. When you use the Contact Us form, we ask for your name, email address, phone, and city. Additionally, if you are applying for a role with The Rapid Group or one of our affiliated companies, we collect your curriculum
vitae/resume.
Device and browser information. When you visit or access our Website, your browser automatically sends certain information such as browser type, language preference, operating system, internet service provider, internet protocol (IP) address, device identification number, geo-location data, and online browsing data (such as date and time of access to our Website, referring website address, pages viewed, features used, links clicked, and other actions you take in connection with the website, sometimes referred to as “clickstream data”).

How We Use the Information We Collect

We may use the information we collect about you in the following ways:

To communicate with We use the contact information you provide to communicate with you, including sending you information about news, events, and other developments or facilitate a transaction requested by you.
For administrative We use your information for our internal administrative purposes and to manage our Website.
For marketing We use your information for marketing purposes including, without limitation, notifying you of special events via email and delivering ads to you.
For recruiting purposes. We use your information for recruiting purposes including, without limitation, assisting with your job application, to make decisions related to the recruitment process, and to respond to your questions or concerns.
To improve our The information we collect helps us customize content on our Website, facilitate access to our Website, and recognize a computer or device that has visited our Website before.
For legal We also use the information we collect where necessary to protect against and identify fraud and other illegal activity, to comply with applicable law or a legal obligation to which we are subject, or to exercise or defend legal claims.

Our Disclosures of Information We Collect

We may disclose the information we collect to:

Service providers so that they may perform services for us, including, without limitation, running our Website, processing a transaction requested by you, and sending communications for us. We do not authorize these service providers to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements.
Our affiliated companies where necessary for supporting our business
Other third parties, such as law enforcement or other government entities: (1) if we believe there has been a violation of our Website policies; (2) if we believe that someone may be causing injury to our rights or property, other users, or anyone else; (3) to respond to judicial process or to provide information to law enforcement; or (4) as required by Law.

We may also disclose information in the event of a sale or restructuring of the business, such as a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets. In such an event, we will use reasonable efforts to ensure the transferee uses your information in a manner consistent with this Policy.

Our Retention of Information We Collect

We store the information you provide us for as long as a legitimate business purpose exists.

Your Communication Preferences

If you wish to opt-out of receiving communications from us or have us delete your personal information from our active databases, please email: TRGMarketing@servicer.com with such request. Notwithstanding, we reserve the right to keep your personal information where we are under a legal obligation to do so.

Your Rights

California privacy law grants individuals the following rights with respect to their data:

Right of California residents may request that we disclose the categories and specific pieces of personal information we have collected.
Right to California residents may request that we correct personal information in our possession.
Right to California residents have a right to request that we delete personal information.

To exercise any of these rights, please use the Contact Us form on our website. We will not discriminate against you if you choose to exercise your rights under this section. Before we can honor your request, we need to verify your identity. We will try to do this using the information you provide us with the request, but we reserve the right to request additional information for verification purposes. You may designate an authorized agent to submit a request on your behalf, and we may ask for additional information from you or the agent in order to process such a request.

If you are not a California resident, we may deny your request. Nevertheless, we will continue to protect and limit the use of your information as described in this policy.

Children’s Online Privacy

We do not knowingly collect personal information from individuals who are under the age of 18 years old. Our Website is not directed to or intended for use by children under the age of 18. If we learn that a user under the age of 18 has volunteered personal information on the Website, we will delete such information from our active databases.

Links to Third Party Sites

From time to time, we may provide links to unaffiliated third-party websites. Those websites operate independently and may have their own privacy policies in place that we recommend you review if you visit any linked websites. The ability to access information of third parties from our Website, or links to other websites, locations, products, or services, is for your convenience and does not signify our endorsement of such third parties, their services, other websites, locations, or their contents.

Security

We recognize the importance of maintaining the security of your information. We have implemented technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, use, and modification. Please be aware though that no security measures are perfect or impenetrable.

Cookie Notice

We and our third-party service providers set and use cookies and similar technologies to store and manage user preferences, enable content, gather analytic and usage data, and deliver targeted advertising. A cookie is a small text file that is placed on a computer or other device and is used to identify the device and to collect information. Cookies are currently the best way to effectively identify unique website visitors and understand how they navigate our Website. Our Website uses the following types of cookies:

Strictly necessary cookies enable you to navigate our Website and to use our services and Without these cookies, our Website will not perform as smoothly for you as we would like, and we may not be able to provide certain core functions and features.
Analytical/performance cookies collect information about the use of our Website and enable us to improve the way it For example, analytics cookies show us the most frequently visited pages and analyze site traffic. We use them to look at overall patterns of usage on the site, rather than the usage of any particular individual.
Marketing cookies track browsing habits and are used to deliver targeted (interest- based) You can opt out of receiving interest-based ads for web properties here (Digital Advertising Alliance’s WebChoices) and here (Network Advertising Initiative Opt-out).

Most browsers are set up to accept cookies automatically. You can deactivate the storing of cookies or adjust your browser to inform you before the cookie is stored on your computer. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.

Social Media

We use linkedin.com or LinkedIn mobile app by LinkedIn Corporation, Legal Department – Privacy, 1000 W. Maude Ave, Sunnyvale, CA 94085, USA. The official The Rapid Group Social-Media-Page is: www.linkedin.com/company/the-rapid-group-usa/. On our LinkedIn pages, LinkedIn and The Rapid Group may use your personal information for careers and recruiting services.

Data on how you use LinkedIn may be shared with us and certain third parties as described in detail here: https://www.linkedin.com/legal/privacy-policy#share. LinkedIn also uses cookies and similar technologies as set forth here: https://www.linkedin.com/legal/cookie_policy.

For information about the processing of personal information by LinkedIn, please refer to https://www.linkedin.com/legal/privacy-policy / https://www.linkedin.com/psettings/privacy (see also the data processing agreement:

https://legal.linkedin.com/dpa).

Managing your preferences on LinkedIn: As a LinkedIn user, you can influence how your user behavior is recorded when you visit LinkedIn pages. You can manage the advertising and general settings in your account under https://www.linkedin.com/psettings/privacy. LinkedIn also provides opportunities to contact and exercise rights

under https://www.linkedin.com/legal/privacy-policy, https://www.linkedin.com/legal/cookie-policy, and for individual messages online via https://www.linkedin.com/help/linkedin/ask/TSO-DPO.

We use conversion tracking with LinkedIn, which requires the placement of LinkedIn Insight Tag and a separate cookie. By LinkedIn Insight Tag, LinkedIn is informed that you have visited our Website, whereby your IP address is also collected. In addition, timestamps and events such as page views are stored. This enables us to statistically evaluate the use of our Website in order to constantly optimize it. We learn, for example, through which LinkedIn ad or interaction on LinkedIn you came to our Website. This allows us to better control the display of our advertising. Further information on conversion tracking can be found

at https://www.linkedin.com/help/linkedin/answer/a420536/linkedin-conversion- trackingubersicht?lang=en. Please note that data may be stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn may use the data for its own advertising purposes. For more information, please see LinkedIn’s privacy policy

at https://www.linkedin.com/legal/privacy-policy. You can prevent the analysis of your usage behavior by LinkedIn as well as the display of interest-based recommendations

via https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Changes to this Policy

This Policy may be updated periodically and will be posted on our Website. We reserve the right to modify this Policy at any time, considering our business practices and currently applicable data protection provisions. When we change this Policy in a material way, we will update the “last modified” date at the beginning of this Policy. Changes to this Policy are effective when they are posted on our Website.

Contact

If you have any questions about this Policy, you can contact us at TRGMarketing@servicer.com.